A Simple Strategy for Success
Phase One: Patients
The first impression of your practice starts before a patient walks through your door. Our unique patient attraction strategy focuses on the entire patient experience both online and offline and how to create engagement that leads to an increase in new patients, established patients and referrals including:
- Professional Image
- Online Reviews/Reputation Management
- Digital Marketing & Social Media
- Call Tracking & Monitoring
Phase Two: Process
Streamlining your processes allows your staff to focus more on patient engagement than paperwork and administration. Working to create effective and efficient processes will empower your team to be more productive with less stress. Together we work on:
- Organizational structure
- Documented operating plans
- Standardization of policies and processes
Phase Two: Process
Streamlining your processes allows your staff to focus more on patient engagement than paperwork and administration. Working to create effective and efficient processes will empower your team to be more productive with less stress. Together we work on:
- Organizational structure
- Documented operating plans
- Standardization of policies and processes
Phase Three: People
Your team is the critical, front line of your practice. We focus on hiring the right people, developing leadership and training on world-class customer service to increase patients and profits. We believe building strong, efficient teams leads to higher employee retention and patient satisfaction, so we help with:
- Employee hiring
- Onboarding process
- Staff development
- Customer service skills training
Phase Four: Procedures
We maximize the number of surgeries by evaluating your current state and developing a strategy to overcome obstacles and make it easy for patients to say yes. We help you create simple processes that lead to the most effective procedures for your patients and cover areas such as:
- Treatment plan presentation
- Surgery coordination
- Financial options
- Follow up
Phase Four: Procedures
We maximize the number of surgeries by evaluating your current state and developing a strategy to overcome obstacles and make it easy for patients to say yes. We help you create simple processes that lead to the most effective procedures for your patients and cover areas such as:
- Treatment plan presentation
- Surgery coordination
- Financial options
- Follow up
Phase Five: Profits
Through detailed business analytics and reports, we help you determine which patients and procedures are truly the most desired and profitable for your practice. We help you identify areas of opportunity to maximize profits by providing:
- P & L Review & Recommendations
- Practice Growth Plan
- Marketing & Sales Plan/Review
A Simple Strategy for Success
Stop feeling overwhelmed with juggling patients and managing staff.
Our unique approach will streamline your business process and create an engaging patient experience. Our strategy is to help you attract more patients and increase profits.